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Case Study: The Impact of Outsourcing Social Media

Client: A growing service-based businessDuration: November 2024 - February 2025...

Work Smarter, Not Harder: How Automation & AI Save Time Without Losing the Human Touch

Small business owners wear many hats sometimes its just too many.Between admin, emails, client follow-ups and invoicing, it’s easy to get caught up in the day-to-day grind of business and it leaves you wondering why the heck I went into business.  This is not what you love to do!Here's how some simple automation ,AI and outsourced client communication workflows can get you back on track and help you focus on doing what you love again.Let's dive in!The solution? Automation and AI. With the...

How to Attract and Nurture Clients: Building Strong, Lasting Relationships

In a recession, attracting leads can feel like an uphill battle, but keeping those leads engaged and coming back for more is where businesses often thrive. If you’re struggling to convert leads into long-term customers or maintain relationships, you’re not alone. The good news is that with a strategic, value-driven approach, you can continue to grow and nurture your client base, even in challenging times....

Should You Hire a Virtual Assistant or an Employee?

You know you need help, but what’s the best option? Should you hire a Virtual Assistant or bring on an in-house employee? If you’re drowning in admin, struggling to keep up with customer service, or need marketing support, this guide will help you decide which option is best for your small business....

Top Tips for Getting the Most Out of Your New Virtual Assistant

Here are my top tips to ensure your VA becomes a valuable asset to your business:Define Clear Goals & ExpectationsBefore your VA starts, be crystal clear on what you need support with. Outline tasks, priorities, and the level of responsibility you expect them to take on. The clearer you are, the smoother the onboarding process will be.Start with a Solid Onboarding ProcessAn experienced VA will have their own onboarding process, don't be afraid to ask how they get up to speed to support you.&...