We don’t just manage tasks... we build the Architecture that makes your business run smoother, smarter & stronger
Think of me as your strategic second brain someone who sees the moving parts, the patterns and the potential.
We work with small business owners who are ready to stop duct-taping things together & start building systems, workflows & sales foundations that actually work.
No overwhelm, no one-size-fits-all.
Just smart support designed around your way of doing business.
From CRM setup and automation to organic marketing strategies and workflow optimisation, we take care of the backend so you can focus on growth. Whether you need process improvement, sales funnel management or content strategy our tailored solutions ensure your business runs smoothly and efficiently.
Curious about the person behind Tailored Virtual Support?
Here’s a closer look at who I am, what I care about and how I help small businesses do things differently from smart systems to meaningful support.
What I Bring to Your Business (and Why It Matters)
If you’re looking for someone who brings energy, clarity and a genuine desire to see your business thrive you’re in the right place.
Are you looking for a positive force and an energetic presence to support you to grow your small business? Then look no further!
Often described as a positive force in the room, Michelle loves nothing more than seeing you grow and achieve with our small business management support.
With over 25 years of experience spanning both corporate and small businesses, I know firsthand the challenges business owners face when trying to balance growth with the daily grind.
I believe in efficiency with heart—your business should run smoothly, but never at the cost of your client relationships.
I’m not here to tick off tasks—I’m here to co-create the architecture of your business. I thrive on the big picture and the tiny details, helping you make smarter decisions, streamline your operations, and build strong foundations for sustainable growth. I genuinely love all the moving parts of small business and finding ways to make things work better—for you, your clients, and your goals.
Too many great businesses lose leads, miss opportunities, or struggle to grow—not because they aren’t good at what they do, but because their sales systems aren’t set up to support them. I help change that. By designing smart, sustainable systems that align with your values, I make sure you’re not just bringing in more business—you’re doing it in a way that feels right and actually works long term.
That’s why I went into business to be more than just a Virtual Assistant. I specialise in creating smart systems, organic marketing, and seamless client experiences that help my clients grow and thrive.
My approach is built on trust, integrity, and genuine connection. Business isn’t just about numbers; it’s about people. When we work together, I’m your strategic partner, helping create a business that’s scalable, sustainable, and fulfilling.
I’m fuelled by caffeine and can’t stand typos. Attention to detail and getting things just right isn’t just part of the job—it’s how I’m wired.
Ready to stop juggling & start building a business that runs smoother, let's sit down and have a chat.
Directories & Associations
Being part of trusted networks like the VA Foundry: Scale It Mastermind, VANZ & the Silverdale Business Network keeps me connected to small business communities, enables peer learning & ongoing professional development.
These relationships enhance my strategic insights, collaborative thinking & growth-focused support I offer to the business owners I work with.
Independent Board
My involvement with the Independent Board means my clients benefit from fresh perspectives, strategic thinking and cross-industry insights grounded in real-world collaboration with experienced business owners from a range of industries.
Virtual Assistant Network New Zealand
VANZ Silver Member and VA Foundry Scale It Mastermind member, committed to delivering high-level support backed by industry connection and continual growth.
Silverdale Business Association Member
Member of the Silverdale Business Network, reflecting my commitment to building strong local relationships and growing through connection, collaboration, and shared learning.
Services
Organic Marketing & Client Attraction
Small Business Systems & Automation
Process Improvement & Workflows
CRM Set Up & Management
Strategic Website Design & Copywriting
Business Management Support
Sales Funnel & Lead Nurturing Strategies
Client Retention & Customer Experience
Location
Business Management Support for small businesses.
Located in Auckland, New Zealand