Sales support for small businesses in New Zealand and Australia
We help small business owners learn how to attract, qualify and convert their ideal clients.
Calling all Small Business Owners...
who want a clear, human-first way to turn enquiries into aligned & paying clients without being salesy or pushy.
Let's get you ready to
Say goodbye to...
Second guessing
yourself every time a new enquiry comes in
Feeling like
you are winging it or making it up as you go
The pressure
to sell when it doesn't feel like you
Burn out from
chasing leads that don't go anywhere
Worrying you
are not doing enough or doing it wrong.
And let's get you used to
Saying hello to...
Confidence
in your process and in yourself
Simple
and repeatable sales flow that feels natural
Better & more
aligned client conversations
Working with
clients who you can get results and rave about it
A calm process
and sales system that makes sales feel easy
Let's break it down... how can we help?
We can help you create a stronger & more robust sales pipeline!
Would you like more happier & more aligned clients, ones that do all the work you ask, get great results and that want to refer you to their friends & family?
This is where we do things differently.
Instead of relying on high-pressure tactics or one-size-fits-all funnels, we focus on creating small business sales process that feels natural and works with how you like to connect.
Here’s how what makes our approach unique:
Prioritises people over pressure
because clients buy from people they trust
because clients buy from people they trust
Builds genuine connection
through thoughtful, non-salesy touch points
through thoughtful, non-salesy touch points
Gives you structure without overwhelm
with a system you’ll actually use
with a system you’ll actually use
Most importantly we want your sales process to:
Help you stand out by showing up with clarity
not just noise
not just noise
Be designed to grow and adapt with you
as your offers and client base evolve
as your offers and client base evolve
Make it easy for people to say yes
because your process feels good, not pushy
because your process feels good, not pushy
Sales support packages
Choose the level of support that suits your business size and sales experience.
All follow the same human-first philosophy the difference is how deep we go and how hands-on you want the support to be.
The Blueprint
DIY - you take it and run with it.
Investment: $295
An full overview of improvement ideas to guide your next steps.
What’s Included
- Zoom-based sales audit
- Full overview of improvement ideas
- Key takeaways you can implement at your own pace
Ideal for self-starters who want clarity and direction without ongoing support.
The Foundation
Do it With You - You implement, but with feedback & accountability.
Investment: $385
Refined strategy and support to help you build with confidence,
What’s included:
- Everything in The Blueprint
- Accountability session and feedback
- Optional add on's for system implementation if needed
Ideal for business owners who want expert input while keeping implementation in-house
The Bespoke Build
Do it For You - we do the implementation.
Investment: from $1,795
Your entire sales system, custom-built for your business.
What’s included:
- Full audit of your sales process and client journey
- Implementation of systems, structure, and strategy
- CRM setup (Pipedrive, HubSpot, or your tool of choice)
- Custom onboarding, follow-up, and lead tracking systems
- Customised templates, automations and permission-based selling assets
- Internal handover documentation and team workflows
- Ongoing check-ins to ensure the system works in practice
Ideal for growth-ready businesses needing structure without the DIY
By creating calm, structure and systems.
We improved her processes, kept her accountable and client's had better experiences.
“Your magic is fixing processes and customer experience.”
That’s what we bring to every project clarity, flow and a better experience for both you and your clients.
Compare Our Packages
Explore what’s included in each option so you can choose what fits your stage of business.
| The Blueprint | The Foundation | The Bespoke Build | |
|---|---|---|---|
| Support Level | DIY: Self-paced audit with a clear action list | DWY: Support and feedback and you implement | DFY: Full implementation and personalised setup |
| Ideal For | Business owners ready to get started and want ideas | Those still needing ideas but wanting accountability & expert tweaks | Businesses who want to delegate and scale |
| Focus | Quick wins, clarity & confidence | Quick wins with accountability and feedback | Designing a seamless, scalable sales system |
| Delivery | Audit via Zoom + list of recommendations | Audit via Zoom session + follow up session with feedback | Full Done-for-you, everything - CRM setup, onboarding & automations |
| End Result | A roadmap to implement at your pace | A roadmap and momentum, gain confidence with expert insight | A fully built sales flow tailored to your business |
What is small business sales support and strategy?
Here’s what you might be wondering before diving in.
Getting Started
What if I don’t have a CRM yet?
No problem — we’ll help you choose one that fits your style and stage of business, or work with whatever simple tools you already use.
Is this for me if I’ve been winging it until now?
Yes! That’s exactly who this is for. We’ll meet you where you are and build from there.
What if I’m not sure which option to choose?
That’s what our free discovery call is for. We’ll help you get clarity and suggest a path forward — no pressure.
Can I start with the DIY version and upgrade later?
Absolutely. You can begin with one of our DIY packages and if you feel you need more help with implementation we have add-on packages to suit your needs.
I’m not in a traditional service industry — will this still work for me?
Yes. This framework adapts to coaches, creatives, wellness professionals, tradies — and anyone who works with people.
Lead Generation & Enquiries
I need help with lead gen. Will this help me?
Yes — while lead gen is about how you show up and attract people, this is about what happens *after*. We help you nurture the leads your marketing is generating, so they don’t slip through the cracks.
I thought lead gen was sales — what’s the difference between marketing and sales?
You’re not alone — a lot of people mix these up! Marketing is how you attract attention and generate interest (lead gen is part of that). Sales is what happens once someone’s shown interest — it’s the process of guiding them toward a decision. We help you bridge that gap, so you’re not just seen, but followed up with and remembered.
I get lots of enquiries but not many conversions — will this help?
Yes! That’s where a smart sales process comes in. We’ll help you track, follow up, and communicate with clarity — so those warm leads don’t fall away before they’ve had the chance to say yes.
Follow-Up & Nurturing
Will this help me with client follow-up?
Absolutely. We’ll set up systems that act like your second brain — so following up becomes automatic, not another thing to remember.
What do you mean by “nurturing leads”?
Nurturing leads means staying in touch, providing value, and helping people feel seen and supported as they consider working with you. It’s not about pressure — it’s about building trust and guiding the relationship forward.
Reconnecting with Past Clients & Quote Follow-Up
I’ve got old quotes or past clients I haven’t followed up — will this help?
Yes! We’ll help you set up simple, repeatable ways to reconnect — whether it’s following up quotes, checking in with past clients, or giving people a nudge to take the next step. You’ll be surprised how often a warm lead just needs a gentle prompt.
Why is it important to follow up?
Following up shows you care, keeps you top of mind, and helps potential clients feel supported (not sold to). In a busy world, people forget — a thoughtful follow-up can be the difference between a missed opportunity and a new client.
Is it really worth reconnecting with past clients?
Definitely. Studies show it costs five times more to attract a new client than to keep an existing one. Past clients already trust you — staying in touch can lead to repeat work, referrals, or new opportunities you wouldn’t have expected. We even have sales packages designed to help you find sales in your existing client database.
Sales Confidence & Process
Why is it important to have a sales process?
A clear sales process helps you communicate better, nurture your warm leads, and make each potential client feel valued. In a competitive market, that personal touch is what makes you stand out — and what turns interest into loyal clients.
I hate selling. Is this still for me?
Yes! In fact, we help you feel great about sales and help you understand how to do it in a way that feels good for you. Selling here isn’t pushy — it’s about guiding warm leads through a process that feels personal and genuine. We help you create connection so people feel confident saying yes.
How can I make my business stand out without being pushy?
By showing up with clarity, consistency, and care. When you have a system that helps you follow up thoughtfully, you build real relationships — and that’s what makes you memorable (not salesy).
Ready to shift your small business sales process from stuck and sales-shy to confident and clear?
Let’s build your sales architecture... your way.
Incoming leads
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Nurture Strategy and Systems
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Sustainable Business Growth
Small business & Business management support services
Business Management Support
Location
Located in Auckland, New Zealand, remotely looking after small businesses worldwide.
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