About Tailored Virtual Support - Your agency in one
Strategic business support without the a big agency price tag
When your business runs smoothly, everything feels easier.
With strategic business support that anticipates what’s next, your systems run seamlessly, your clients feel cared for, and your time is finally your own - while we quietly keep it all flowing.
One Partner.
All the Support You Need.
Running a business can feel like you need five different freelancers just to stay afloat one for admin, another for bookkeeping, someone else for websites, client bookings, social media, or sales. The result? Extra costs, messy handovers, and no clear strategy tying it all together.
That’s where Tailored Virtual Support comes in. We’re your agency-in-one bespoke support partner that -
connects all the dots for service-based small business owners;
who need all the moving parts to work smoothly together; and
don't have time to micromanage the process.
Tailored Virtual Support
- more than just a basic virtual assistant
At Tailored Virtual Support, we bring instinct to strategy.
Our strategic business support feels like having someone who already knows how you think - what matters, what can wait, and what needs to happen next. You bring the ideas; we bring them to life with clarity, structure, and smart execution. We anticipate, adapt, and get things done with the same care and precision you would - freeing you to do the things you love in your business.
Are you looking for a positive force and an energetic presence to support you to grow your small business? Then look no further!
Often described as a positive force in the room, Michelle loves nothing more than seeing you grow and achieve guided by our strategic business support.
With over 25 years of experience spanning both corporate and small businesses, I know firsthand the challenges business owners face when trying to balance growth with the daily grind.
I believe in efficiency with heart—your business should run smoothly, but never at the cost of your client relationships.
I’m not here to tick off tasks—I’m here to co-create the architecture of your business. I thrive on the big picture and the tiny details, helping you make smarter decisions, streamline your operations, and build strong foundations for sustainable growth. I genuinely love all the moving parts of small business and finding ways to make things work better—for you, your clients, and your goals.
Too many great businesses lose leads, miss opportunities, or struggle to grow—not because they aren’t good at what they do, but because their sales systems aren’t set up to support them. I help change that. By designing smart, sustainable systems that align with your values, I make sure you’re not just bringing in more business—you’re doing it in a way that feels right and actually works long term.
That’s why I went into business to be more than just a Virtual Assistant. I specialise in creating smart systems, organic marketing, and seamless client experiences that help my clients grow and thrive.
My approach is built on trust, integrity, and genuine connection. Business isn’t just about numbers; it’s about people. When we work together, I’m your strategic partner, helping create a business that’s scalable, sustainable, and fulfilling.
I’m fuelled by caffeine and can’t stand typos. Attention to detail and getting things just right isn’t just part of the job—it’s how I’m wired.
Virtual Assistant Network of NZ Awards - 2025
Finalist in the Best New VA Website Category
Digital tools we trust
To help you work smarter
We’re all about making things easier for you and the right tools can make a big difference.
We help our clients use simple, effective digital tools to stay on top of their admin, follow up with leads, and keep things running smoothly behind the scenes.
Whether you’re already using systems like Pipedrive, HubSpot, Trello Boards or Asana, or you’re just figuring out what works for you, we’ll guide you towards tools that actually support how you work not complicate things.
Connected, Collaborative, and always Learning
Being part of trusted networks like NZQBA, VANZ & the Silverdale Business Network keeps me connected to small business communities, enables peer learning & ongoing professional development.
These relationships enhance my strategic insights, collaborative thinking & growth-focused support I offer to the business owners I work with.
Auckland Business Chamber
As a member of the Auckland Business Chamber, I’m connected with a vibrant network of local businesses that value collaboration and growth.
Through the Chamber’s Business Services Directory, I’m proud to be listed among trusted providers supporting Auckland’s business community.
Virtual Assistant Network of New Zealand
Virtual Assistant Network of New Zealand Silver Member 2024, 2025 and 2026.
Silverdale Business Association Member
Member of the Silverdale Business Network, reflecting my commitment to building strong local relationships and growing through connection, collaboration, and shared learning.
Force Femme - Orewa Directory Member
Force Femme is a vibrant community empowering female founders and women in business. Rooted in connection and sustainability, Force Femme is more than a network — it’s a movement where wāhine come together to share, learn, and thrive.
NZ Qualified Bookkeepers Association
As a member of the NZ Qualified Bookkeepers Association, I stay connected to industry standards, training, and resources that support accurate, compliant, and high-quality bookkeeping practices.
This membership reflects my commitment to maintaining best-practice processes in Xero and providing small business clients with reliable financial clarity and confidence.