About Tailored Virtual Support - Your agency in one
Business Management support without the a big agency price tag
Tailored Virtual Support provides small business owners with organised, reliable admin support managing client onboarding, email follow-ups, scheduling, and systems setup. We act as your behind-the-scenes partner, ensuring every detail runs smoothly and your clients feel cared for.
Designed for growth-focused businesses that value relationships and efficiency.
One Partner.
All the Support You Need.
Running a business can feel like you need five different freelancers just to stay afloat one for admin, another for bookkeeping, someone else for websites, client bookings, social media, or sales. The result? Extra costs, messy handovers, and no clear strategy tying it all together.
That’s where Tailored Virtual Support comes in. We’re your agency-in-one - flexible, cost-effective, and built for service-based small businesses who need all the moving parts to work smoothly together.
About Michelle and why she started Tailored Virtual Support
If you’re looking for someone who brings energy, clarity and a genuine desire to see your business thrive, you’re in the right place.
Are you looking for a positive force and an energetic presence to support you to grow your small business? Then look no further!
Often described as a positive force in the room, Michelle loves nothing more than seeing you grow and achieve with our small business management support.
With over 25 years of experience spanning both corporate and small businesses, I know firsthand the challenges business owners face when trying to balance growth with the daily grind.
I believe in efficiency with heart—your business should run smoothly, but never at the cost of your client relationships.
I’m not here to tick off tasks—I’m here to co-create the architecture of your business. I thrive on the big picture and the tiny details, helping you make smarter decisions, streamline your operations, and build strong foundations for sustainable growth. I genuinely love all the moving parts of small business and finding ways to make things work better—for you, your clients, and your goals.
Too many great businesses lose leads, miss opportunities, or struggle to grow—not because they aren’t good at what they do, but because their sales systems aren’t set up to support them. I help change that. By designing smart, sustainable systems that align with your values, I make sure you’re not just bringing in more business—you’re doing it in a way that feels right and actually works long term.
That’s why I went into business to be more than just a Virtual Assistant. I specialise in creating smart systems, organic marketing, and seamless client experiences that help my clients grow and thrive.
My approach is built on trust, integrity, and genuine connection. Business isn’t just about numbers; it’s about people. When we work together, I’m your strategic partner, helping create a business that’s scalable, sustainable, and fulfilling.
I’m fuelled by caffeine and can’t stand typos. Attention to detail and getting things just right isn’t just part of the job—it’s how I’m wired.
Digital tools we trust
To help you work smarter
We’re all about making things easier for you and the right tools can make a big difference.
We help our clients use simple, effective digital tools to stay on top of their admin, follow up with leads, and keep things running smoothly behind the scenes.
Whether you’re already using systems like Pipedrive, HubSpot, Trello Boards or Asana, or you’re just figuring out what works for you, we’ll guide you towards tools that actually support how you work not complicate things.
Connected, Collaborative, and always Learning
Being part of trusted networks like the VA Foundry: Scale It Mastermind, VANZ & the Silverdale Business Network keeps me connected to small business communities, enables peer learning & ongoing professional development.
These relationships enhance my strategic insights, collaborative thinking & growth-focused support I offer to the business owners I work with.
Independent Board
My involvement with the Independent Board means my clients benefit from fresh perspectives, strategic thinking and cross-industry insights grounded in real-world collaboration with experienced business owners from a range of industries.
Virtual Assistant Network New Zealand
VANZ Silver Member since 2024 and VA Foundry Scale It Mastermind member, committed to delivering high-level support backed by industry connection and continual growth.
Silverdale Business Association Member
Member of the Silverdale Business Network, reflecting my commitment to building strong local relationships and growing through connection, collaboration, and shared learning.
Auckland Business Chamber
As a member of the Auckland Business Chamber, I’m connected with a vibrant network of local businesses that value collaboration and growth.
Through the Chamber’s Business Services Directory, I’m proud to be listed among trusted providers supporting Auckland’s business community.
NZ Qualified Bookkeepers Association
As a member of the New Zealand Qualified Bookkeepers Association, I stay connected to industry standards, training, and resources that support accurate, compliant, and high-quality bookkeeping practices.
This membership reflects my commitment to maintaining best-practice processes in Xero and providing small business clients with reliable financial clarity and confidence.
Force Femme - Directory Member
Force Femme is a vibrant community empowering female founders and women in business.
Rooted in connection and sustainability, Force Femme is more than a network it’s a movement where wāhine come together to share, learn, and thrive.
Small business & Business management support services
Business Management Support
Location
Located in Auckland, New Zealand, remotely looking after small businesses worldwide.
Looking for local Bookkeeping Support? Experienced local Bookkeeper for Silverdale and Orewa Businesses